Careers

New York City Center is committed to hiring talented professionals of diverse backgrounds who are passionate about supporting our civic mission to make the best of performing arts accessible to all. We strive to create a nurturing and inclusive environment, equal for all employees to perform their best every day. We are exposed to work both on and off the stage that fuels a collective love of dance, theater, education and life that ultimately unites us all.

Administrative employees of City Center receive a benefit package that includes comprehensive insurance coverage, generous paid time off, pension plan and 401K retirement savings accounts, pre-tax flexible & dependent care savings accounts, pre-tax transit savings, discounted gym membership, and access to various dress rehearsals, performances, and educational events.

If you are interested in joining our administrative team and don’t see an open position below that is right for you, please feel free to share your interest with our Director of Human Resources, Dejoron Campbell. DCampbell@NYCityCenter.org

Assistant Chief Engineer

Union: Local 32 BJ SEIU

Job Classification: Non-Exempt and Full Time

Compensation: $36/hr as per CBA

Manages: Engineers

Reports To: Chief Engineer and Director of Facilities & Capital Planning

Scheduling: Varies

Job Overview: The Assistant Chief Engineer is responsible for daily upkeep of the physical plant in partnership with the Chief Engineer and Facilities Department. The Assistant Chief Engineer will support the repair and maintenance of all building systems. The Assistant Chief Engineer is expected to serve as an ambassador for all employees, tenants, and visitors of City Center while upholding our mission and our commitment to being an anti-racist organization.

Job Responsibilities

  • Operation of HVAC equipment and related pumps and motors, including, (2) 360 Ton Centrifugal Chillers, 100 Ton Smardt Chiller, 60 Ton Reciprocating Chiller, Heat Exchanger, numerous Fan Coil and Air Handler Units, Cooling Tower and multiple small and medium-sized package AC units. 
  • Thorough knowledge and experience with Building Controls Systems.
  • Preventive maintenance, hands on work of HVAC systems, miscellaneous pumps, motors, fans, plumbing and fire life safety systems.
  • Perform minor carpentry, plumbing, painting, and electrical repairs.
  • Meet weekly with the Chief Engineer and Director of Facilities and Capital Planning to review schedule of events, PM and general facility conditions.
  • Contractor/Project assistance as directed by the Chief Engineer. Oversee working engineers as directed.
  • Pre checks of all theater and lobby spaces all performances
  • Answer unscheduled maintenance calls.
  • Daily competition of Work Orders/Task/Projects as assigned.
  • Computerized Maintenance System. Daily updates to work order status, task and projects. Generate same as needed. Update and add asset information as needed.

This Role Requires:

  • 5+ years of experience in a similar role within a Performing Arts, Theatrical, or Multi-Use Venue
  • Certificates – Current or must obtain within 6 months from hire date:
    • Sprinkler, Standpipes, Q01 Refrigeration, Air Compressors, FLSD
  • Experience in low and medium pressure steam systems
  • Able to work rotating shifts, nights and weekend as scheduled
  • After a 60-day probationary period, this position requires that the employee join Local #32 BJ of the Theater, Amusement, & Cultural Service Employees Union of the SEIU

To be successful in this role, you will be expected to demonstrate:

  • Thorough knowledge of HVAC systems and understanding of the refrigeration cycles and Sequence of Operations for Chilled Water Systems.
  • Mechanical ability and basic skills in carpentry, plumbing, painting and electrics.  Higher level skill in at least one of these areas is preferable. Other special projects assigned.
  • Proficient knowledge of NYC building and fire codes, HAZMAT, and OSHA regulations
  • Working knowledge of HVAC, fire alarm systems, electrical, and plumbing
  • Computer skills and ability to perform basic functions of Microsoft Office
  • Ability to lift 50 lbs. and stay on your feet most of the workday

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Assistant Chief Engineer in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Assistant Director, Information Technology/Business Applications

Job Title: Assistant Director, Information Technology/Business Applications

Job Classification: Exempt & Full-Time
(This position will work remotely until our administrative office reopens, at which time in-person work will resume.)

Reports To: Vice-President of IT

Position Summary
The Assistant Director of Information Technology/Business Applications is responsible for implementation, maintenance, and stewardship of New York City Center’s Information Technology infrastructure and mission business applications. This leader monitors core on-premise and cloud-based applications daily to ensure smooth/secure operations. They will work with the VP of Information Technology and other key stakeholders to identify and implement new functionality that meets the dynamic needs of City Center and its constituencies. This leader is expected to represent City Center knowledgeably and professionally in all interactions while upholding the mission of the organization and our commitment to anti-racism.

Job Responsibilities

  • Manage and provide technical and operational direction for all aspects of information technology across the organization
  • Collaborate with functional leaders, organizational units, and internal and vendor subject matter experts to develop strategies, optimize workflows, and implement technical solutions utilizing business applications.
  • Lead application configuration and design through optimization of features, user experience, data governance, process efficiency and system performance
  • Manage external vendors and service providers, ensuring needs are fully communicated, projects are well coordinated, and service levels are adhered to.
  • Assist with identification and recommendations for product customizations and enhancements to meet business requirements
  • Supports and maintains Tessitura SQL based CRM system and associated applications in conjunction with Tessitura Network Consulting group
  • Establish security procedures and protocols, including identity management and permissions for internal and external staff and service providers, manage user accounts and permissions, and monitor systems and compliance
  • Perform regular security and vulnerability audits and check
  • Design and regularly test appropriate business continuity and disaster recovery configurations and processes.
  • Assists Network/Help Desk Administrator with daily support of end users that have various levels of technical skill and comfort.

To be successful in this role, you will be expected to demonstrate:             

  • Proven experience managing transformational projects and process improvements
  • Working knowledge of MS Office 365, Teams, SharePoint, and OneDrive
  • Working knowledge of online box office systems and/or e-commerce
  • Experience working with Tessitura, Raiser’s Edge or similar CRM software for nonprofits.                                                                                     
  • Masterful troubleshooting skills for supporting end user functionality
  • An ability to work independently and collaboratively across many departments within the organization
  • An interest in supporting City Center’s mission and commitment to anti-racism

As a valued member of the City Center administrative team, you will receive:

  • Exempt salary commensurate with experience
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off 
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings 
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:  

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Assistant Director, IT in the subject line.
  • We prefer personalized cover letters. Please tell us why this position at City Center interests you and how your previous experience enables you to be successful in this role. 

Assistant Director, Rentals & Venue Operations

Job Classification: Exempt and Full-Time

Manages: Production & Rentals Assistant, FOH Team Members

Reports To: Director of Production & Venue Operations

Scheduling: Varies based on production and performance schedules 

Job Overview: The Assistant Director, Rentals & Venue Operations manage all aspects of the contracting, technical elements, personnel, schedules, and logistics for all rentals in New York City Center’s theaters and rehearsal studios, including back-of-house and front-of-house operations. This position is a customer service focused problem-solver and serves as a liaison between clients and City Center’s facility, production, and FOH personnel. The Assistant Director is expected to demonstrate a passion for production work and theater operations while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

Rental Coordination

  • Serve as a liaison and production manager between rental clients, creative teams and building personnel in the preparation and execution of theater and studio rentals and events.
  • Meet with producers who wish to rent New York City Center; Review technical riders to determine production and labor needs and negotiate terms for theater rentals.
  • Prepare labor estimates and schedules, advise and assist renters in arranging rental equipment.
  • Serve as the main point of contact for Manhattan Theater Club and any sub-rentals of Stages I & II.
  • Negotiate and execute contracts for all rental clients.
  • Schedule and run production meetings for rental events.

Venue Operations and People Management

  • Foster a work environment that is supportive, collegial, respectful, and open to diverse perspectives and opinions.
  • Supervise and manage all union and non-union FOH personnel for all mainstage, Manhattan Theater Club, and studio operations.
  • Ensure clear communication and staffing for all FOH concessions needs for theater performances in partnership with Sweet Hospitality, City Center’s concessions vendor.
  • Supervise the union stage hands, teamsters, wardrobe workers, and other technical workers in the day-to-day operations and performances for rental productions.
  • Identify needs and participate in the hiring of freelance personnel for rentals and special events.
  • Supervise, manage, and assign the work of the Production & Rentals Assistant.
  • Facilitate training for all ushers, house managers, and other Front of House workers. 

Administrative Functions and Financial Reconciliation

  • Create settlements and facilitate billback process for all rental clients in partnership with the COO, Director of Production & Venue Operations, Director of Audience Engagement, and Finance Department.
  • Assist in the creation of seating charts and holds for all theater production in partnership with the Box Office, Director of Audience Services, and Artists Services / Company Manager.
  • Maintain a daily production log for rental events.
  • Maintain and steward the space calendar for all theaters, studios, and other auxiliary spaces.
  • Assist the Director of Production & Venue Operations in the preparation and management of department budgets, labor estimates, and monthly reconciliations.
  • Support the Director of Production & Venue Operations on the annual budgeting process and reforecasting throughout each fiscal year.

This Role Requires:

  • 7+ years of technical experience in theater production and FOH theater operationsProficient knowledge of theater operations from pre-production through the final curtain call and everything in between
  • Ability to lead, teach, and mentor employees in various roles associated with FOH theater operationsProficient understand of IATSE, USA, Teamsters, AGMA, TWU, and AEA collective bargaining agreements
  • F03 Fireguard Certification for Indoor Place of Public Assembly from the FDNY within 3 months of employment
  • Scheduling flexibility to work nights, weekends, and holidays during performances

To be successful in this role, you will be expected to demonstrate:

  • Strong leadership skills effective for a mixed environment of both union and non-union employees
  • Proficiency with various software programs including: MS Office Suite, Production and Venue Management Software, Payroll Software, and ability to read CAD drawing 
  • Ability to write schedules, manage budgets, and make decisions that proactively control expenses and ensure smooth operations
  • Ability to approach work with a spirit of collaboration and cooperation
  • Project management skills and the ability to oversee multiple projects and priorities simultaneously
  • Ability to lift 35 lbs. and stay on your feet most of the workday

As a valued member of the City Center administrative team, you will receive:  

  • Exempt Salary of $70,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply: 

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Assistant Director, Rentals & Venue Operations in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

Assistant Electrician

Job Classification: Non-exempt

Compensation: $67.17/hr as per CBA

Manages: Local 1 Electricians Crew

Reports To: Head Electrician, Assistant Director of Production, & Technical Director

Scheduling: Varies based on production and performance schedules 

Job Overview: The Assistant Electrician of City Center is a seasonal, non-exempt position defined under the New York City Center I.A.T.S.E Local One collective bargaining agreement. The Assistant Electrician reports to the Head Electrician, the Assistant Director of Production, and the Technical Director. The Assistant Electrician is expected to demonstrate a passion for technical production work while upholding City Center’s mission; and our commitment to be an anti-racist organization.

Job Responsibilities

Responsibilities under the guidance of the Head Electrician will include:

  • Serve as the Lighting Programmer for all City Center Productions on City Center equipment with lighting design teams.
  • Effectively lead, manage Electrics Crew Members for load in, rehearsals, performances, maintenance, and load out of all productions, as well as house gear maintenance.
  • Interface with touring electrics technicians and designers to oversee and coordinate work on touring productions that play on our mainstage.
  • Ensure occupational health and safety of the Electrics Department crew members and lead by example with the implementation of best practices to prevent injuries.
  • Plan and implement required Electrics construction projects determined by City Center Management.
  • Conduct inventory and maintenance of all stage electrics department equipment. 
  • Assist in house and facilities electrics needs under the Local One Jurisdiction.
  • Run house lights for all mainstage productions.

This Role Requires:

  • 5+ years prior experience in a Production Electrics position in dance, theater, opera, and/or corporate theater – previous touring experience a plus but not required
  • Knowledge of stage electrical components and construction methods, along with occupational health and safety best practices
  • Ability to obtain the ESTA ETCP certification
  • Scheduling flexibility to work nights, weekends, and holidays dictated by the production and performance schedule 

To be successful in this role, you will be expected to demonstrate:

  • Strong leadership skills effective for a mixed environment of both union and non-union employees
  • Proficient skill with both Windows and Mac Operating Systems, as well as Vectorworks, Lightwright, Excel, Outlook, and FileMaker Pro
  • Fluency in ETC EOS and Moving Light programming
  • Ability to approach work with a spirit of collaboration and cooperation
  • Ability to lift 50 lbs. and stay on your feet most of the workday
  • Excellent communication and organizational skills
  • Ability to lead a team and collaborate with other leaders in the absence of the Head Electrician.
  • Ability to read and interpret Lighting drawings

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Assistant Electrician in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

Customer Care Associate Manager

Job Classification: Exempt and Full-Time

Manages: Customer Care Associate

Reports To: Director of Audience Engagement & Sales

Scheduling: Early evening, weekend and holiday schedules

Job Overview: The Customer Care Associate Manager manages all aspects of guest relations and ticketing services. This position is a customer service focused problem-solver and serves as a liaison between guests and City Center’s facility, production, and FOH personnel. The Customer Care Associate Manager is expected to demonstrate a passion for providing superior customer service and theater experience while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

  • Responds to customer email inquiries and provides exceptional customer care.
  • Resolves ticketing inquiries and fulfills phone ticket orders which includes managing challenging situations promptly and professionally. 
  • Establish and maintain relationships with loyal audiences and seeks opportunity to convert and attract new audiences to New York City Center productions
  • Facilitate group sales and maintain ongoing relationships with group sales clients
  • Collaborate with Director of Audience Engagement and Sales to coordinate sales with third party ticket outlets. 
  • Manages and mentors customer care associates and ensure they have the knowledge and tools to deliver superior customer care. 
  • Assist executing special projects for the department as assigned

This Role Requires: 5+ years of customer service experience in theater production and operations

  • Proficient knowledge of theater guest operations
  • Ability to lead, teach, and mentor employees in various roles associated with guest relations
  • Ability to manage customer escalations, problem solve and offer resolution that appease the customer without infringing on organizational policies.
  • Scheduling flexibility to work nights, weekends, and holidays during performances

To be successful in this role, you will be expected to demonstrate:

  • Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred, but not required.
  • Proficiency with various software programs including: MS Office Suite, Production and Venue Management Software and Payroll Software.
  • Ability to write schedules, manage budgets, and make decisions that proactively control expenses and ensure smooth operations
  • Ability to approach work with a spirit of collaboration and cooperation
  • Project management skills and the ability to oversee multiple projects and priorities simultaneously

As a valued member of the City Center administrative team, you will receive:  

  • Non-exempt hourly rate of $26.40 ($55,000 annually)
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Customer Care Associate Manager in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Customer Care Associate

Job Classification: Non-exempt and Full-Time

Reports To: Customer Care Associate Manager

Scheduling: Early evening, weekend and holiday schedules

Job Overview: The Customer Care Associate inbounds and resolves all guest relations’ inquiries. This position is a customer service focused problem-solver and serves as a liaison between guests and City Center’s facility, production, and FOH personnel. The Customer Care Associate is expected to demonstrate a passion for providing superior customer service and theater experience while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

  • Responds to customer email inquiries and provides exceptional customer care.
  • Resolves ticketing inquiries and fulfills phone ticket orders which includes managing challenging situations promptly and professionally.   
  • Establish and maintain relationships with loyal audiences and seeks opportunity to convert and attract new audiences to New York City Center productions
  • Facilitate group sales and maintain ongoing relationships with group sales clients
  • Assist executing special projects for the department as assigned

This Role Requires:

  • 2+ years of customer service experience in theater production and operations
  • Proficient knowledge of theater guest operations
  • Scheduling flexibility to work nights, weekends, and holidays during performances

To be successful in this role, you will be expected to demonstrate:

  • Candidates must have experience with ticketing systems in a professional capacity. Tessitura experience preferred, but not required.
  • Proficiency with various software programs including: MS Office Suite, Production and Venue Management Software and Payroll Software.
  • Ability to approach work with a spirit of collaboration and cooperation

As a valued member of the City Center administrative team, you will receive:  

  • Non-exempt hourly rate of $21.60 ($45,000 annually)
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Customer Care Associate in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

Education Associate

Job Title: Education Associate

Job Classification: Non-exempt and Full-Time

Reports To: Assistant Director of Education

Scheduling: Mon-Fri, 10-6pm w/ some evening and weekends required for performances. This position primarily works from the administrative office.

Job Overview: The Education and Community Engagement initiatives provide innovative, accessible programming to schools and communities across New York City that supplement the work presented on our mainstage. To connect as many students as possible to the performing arts, our education programs range from multi-week in-depth residencies in schools to full-day professional development workshops for educators, study guides, and assessment tools. Our Administrative Apprenticeship program aims to create career pathways for candidates traditionally underrepresented in the field of arts administration. City Center’s education programs ignite an appreciation of the performing arts, create a culture of inquiry and exploration and activate the individual creative voice for over 11,000 students, educators, and families each year, while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

  • Coordinate all elements of the registration and on-boarding process for in-school programs including extensive outreach and communication, scheduling workshops and meetings, and organizing all logistics for the Education staff, Teaching Artists and school personnel.
  • Maintain and cultivate relationships with school partners, administrators, and teaching artists throughout the year with consistent and clear communication.
  • Expand program outreach and identify new school connections.
  • Assist with the organization of School Time Matinees with duties including facilitation of seating, transportation, and supplementary materials as well as coordination of school groups attending City Center dress rehearsals.
  • Make site visits to schools throughout the year to observe programming and support Teaching Artist assessment.
  • Coordinate Professional Development Workshops including studio reservations, scheduling planning meetings, preparation of supplementary materials, and other related logistics. 
  • Collaborate with the Education team on the development and creation of Behind the Curtain Guides for all related programming.
  • Follow up on payment and invoicing for all departmental programs and assist with payroll as needed.
  • Take a primary role in the development, design and creation of all department publications including e-blasts, flyers, playbills, surveys, presentations, registration, newsletters, etc. Liase with Marketing department on all plans and approvals.
  • Assist in the implementation of all in-theater/Community Engagement programming including staffing for events.
  • Miscellaneous duties, as assigned.

This Role Requires:

  • 1+ years previous work experience in arts administration and a background in arts education
  • Proficiency in Microsoft Office Suite; Familiarity with Adobe Suite (In Design), Wordfly, Formsite, Zoom, and Tessitura, preferred
  • Excellent customer service skills and comfortability with frequent phone communication

To be successful in this role, you will be expected to demonstrate:

  • Familiarity with current landscape of dance and musical theater
  • A passion for arts education and a commitment to the mission of City Center and it’s Education & Community Engagement programs
  • Familiarity with NYC public school system
  • Excellent writing and copy editing skills
  • Ability to approach work with a spirit of collaboration, energy, attention to detail, and adaptability

As a valued member of the City Center administrative team, you will receive:

  • Non-exempt salary of $45,000
  • Overtime eligibility for weekly hours above 40+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Education Associate in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Facilities Manager

Job Classification: Exempt & Full-time

Manages: Custodial Supervisor, Building Porters, & Contract Security

Reports To: Director of Facilities and Capital Planning

Scheduling: Mon-Fri, On-site, Day Shift w/ some evening and weekends required occasionally

Job Overview: The Facilities Manager is responsible for daily upkeep of the physical plant, security of property and personnel, fire prevention, and emergency action plans. The Facilities Manager will support the management of repair and construction projects as needed. Complete administrative work involving scheduling, payroll, and invoice reconciliation. The Manager is expected to serve as an ambassador for all employees, tenants, and visitors of City Center while upholding the mission of the organization and our commitment to anti-racism.

Job Responsibilities

Custodial maintenance, cleanliness & upkeep of entire facility

  • Daily supervision of Custodial Supervisors.
  • Evaluate general building conditions daily, work with Custodial Supervisor to ensure all office, Studio’s and Theater spaces are ready as needed. Recommend any upgrades to procedures or process as needed.
  • Work daily with the Custodial Supervisors for scheduling, processing of weekly payroll and keep accurate records of attendance for all union porters. Understand and make sure all union policies are correctly followed.
  • To assure proper training for porters regarding policies, cleaning, proper use of equipment and all safety work procedures.
  • Develop and maintain effective cleaning maintenance program, inventory & asset logs for all equipment. Monitor cleaning schedules and timelines. 
  • Work with the Director of Facilities to develop and maintain work order program for routine cleaning and regular maintenance or requests from staff and tenants.
  • Collaborative effectively with the Operations Department by providing proper support for cleaning calls, maintenance of equipment, and cleaning best practices

Security

  • Daily supervision of Contract Security Supervisor, FLSD, and general supervision of contracted vendor.
  • Work with Vendor regarding schedules, training, and direction of contract security staff to maintain a positive, professional level of service. Oversee maintenance of fire alarm system, electronic security systems, and other life safety systems.
  • Monitor scheduling and process weekly payroll for building and event related hours to ensure accuracy and effective cost management.
  • Enforcement of security post orders.
  • Full understanding of fire alarm panel and sprinkler systems and oversight of service vendors.
  • Maintain key and access control systems.
    • Assure the staff of proper handling of all mail & package and messenger deliveries.

Project Management

  • Assist Director of Facilities in management of all minor and major construction projects.

Budget Tracking and Invoicing

  • Assist Director of Facilities in monthly operational budget tracking.
  • Invoice processing to include PO generation and invoice processing for approvals.

This Role Requires:

  • 5+ years of experience in a similar role within a Performing Arts, Theatrical, or Multi-Use Venue
  • English language fluency and strong communication skills
  • Expertise in automated payroll systems, fire panel & life safety, CMMS, access controls and CCTV systems
  • Scheduling flexibility to work some nights and weekends during performances and events

To be successful in this role, you will be expected to demonstrate:

  • Excellent knowledge of cleaning procedures, floor care, cleaning supplies & paper products and experience in COVID-19 related cleaning procedures
  • Proficient knowledge of NYC building and fire codes, HAZMAT, and OSHA regulations
  • Working knowledge of HVAC, fire alarm systems, electrical, and plumbing
  • Computer skills and ability to perform basic functions of Microsoft Office
  • Ability to write schedules, manage budgets, and make decisions that proactively control expenses
  • Ability to approach work with a spirit of congeniality, collaboration, and cooperation
  • Possess project management skills and the ability to oversee vendors
  • Possess management skills effective for a mixed environment of both union and non-union employees
  • Ability to lift 50 lbs. and stay on your feet most of the workday

As a valued member of the City Center administrative team, you will receive:  

  • Exempt Salary of $60,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Facilities Manager in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

 

 

Individual Giving Officer

Job Classification: Exempt and Full-Time

Reports To: Director of Individual Giving

Scheduling: Mon-Fri, 10-6pm w/ occasional evening and weekends required for performances and events. This position primarily works from the administrative office.

Job Overview: The Individual Giving Officer is an integral member of New York City Center’s Development team, managing a large portfolio of individual donors and working closely with the Director of Individual Giving to ensure the success of all facets of our Individual Giving program. This role focuses primarily on City Center’s President’s Council ($2,500 - $10,000), while providing support to the Major Gifts ($10,000+) and Planned Giving programs. The Individual Giving Officer is expected to demonstrate a passion for fundraising, while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities:

  • Manage an active portfolio of President’s Council donors and prospects.
  • Work in close collaboration with the Director of Individual Giving to manage the planning, administration, implementation, and tracking of all fundraising activities related to City Center’s President’s Council and individual donors giving $2,500 - $10,000 annually.
  • Develop communication materials required to support the President’s Council, including, but not limited to, brochures, invitations, signage, website copy, email blasts, and benefits listings.
  • Work with the Director of Individual Giving to organize and prepare for regular prospect meetings.
  • Work with the Director of Individual Giving and the Special Events team to organize and execute targeted cultivation events around City Center’s programming, including building cultivation lists, coordinating personal follow-up, and monitoring follow-up engagement activities.
  • Assist the Director of Individual Giving in creating and implementing Major Giving ($10,000+) and Planned Giving strategy.
  • Assist the Director of Individual Giving in drafting proposals for major support, including synthesizing supporting materials, research, and financial information.
  • Coordinate the tracking of major donor and prospect activity in Tessitura.
  • Collaborate with the Director of Individual Giving and Senior Membership Manager to identify annual donors and members with capacity to enter the Major Giving prospect pipeline.
  • Be proactive in suggesting ways to grow and improve the President’s Council program at City Center, such as devising creative appeal, renewal, and upgrade strategies.
  • Collaborate with the Database manager and Research Assistant to run reports and analyses that will assist with donor conversion efforts among single ticket buyers and subscribers.
  • Take on ad-hoc special projects as directed by the Director of Individual Giving or VP of Development as necessary.
  • Actively participate in the organization and attendance of all special events at City Center, including, but not limited to, cultivation dinners, receptions, in-home events, and hosting donors at the Shuman Patrons Lounge during intermission.
  • Responsible for accurate, efficient record keeping, including maintenance of individual donor files, both paper and electronic.
  • Enhance competence through study and participation in conferences and workshops.

This Role Requires:

  • 4+ years of fundraising experience, ideally at a performing arts or comparable institution
  • 2+ years of frontline fundraising experience
  • Scheduling flexibility to attend performances and events on nights, weekends, and holidays

To be successful in this role, you will be expected to demonstrate:

  • A creative, collaborative, and strategic approach to work
  • Outstanding written and verbal communications skills; ability to craft a compelling case for support
  • Ability to manage multiple ongoing projects with a keen attention to detail
  • Proficiency with various software programs, including Microsoft Office Suite, WordFly or related email marketing platform, and Tessitura or CRM equivalent

As a valued member of the City Center administrative team, you will receive:

  • Exempt Salary of $70,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Individual Giving Officer in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Individual Giving Assistant

Job Classification: Non-Exempt and Full Time

Reports To: Senior Membership Manager

Scheduling: Mon-Fri, 10-6pm w/ occasional evening and weekends required for performances and events. This position primarily works from the administrative office.

Job Overview: The Individual Giving Assistant supports all fundraising initiatives and efforts that are directly related to City Center’s Individual Giving program, with a focus on the Friends of City Center membership program. This role is responsible for administrative duties that largely support Membership, including regular direct correspondence with members. The Individual Giving Assistant is expected to demonstrate an interest in fundraising, while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities:

  • Assist in the planning and implementation of all membership fundraising activities while providing knowledgeable and personable customer service to City Center’s donor base.
  • Assist in the completion of all monthly renewals, periodic acquisitions, and special event/rehearsal correspondence, both paper and electronic.
  • Ensure that donors are acknowledged through timely mail and/or email correspondence.
  • Use WordFly (email marketing platform) to build, design, and deploy all member email communications.
  • Use Tessitura (CRM system) to build extractions for all member communications, including renewals, presales, special events, reminders, and acquisition efforts.
  • Assist with the timely, accurate fulfillment of member benefits, including, but not limited to, sending member benefit invitations, booking reservations for rehearsals and/or events, and coordinating member event logistics.
  • Take primary responsibility for answering the membership hotline and membership emails.
  • Track all email communication efforts and metrics using WordFly and Tessitura reports.
  • In conjunction with the Senior Membership Manager, track and report on all Friends of City Center campaign performance and benefits usage.
  • Assist the Senior Membership Manager in coordinating annual member event calendar.
  • Maintain appropriate administration systems to manage City Center fundraising programs, including daily use of Tessitura and maintenance of individual donor files, both paper and electronic.
  • Represent the Development department at evening and weekend performances and events, as needed.
  • Actively participate in and support other Development department projects, as needed.

This Role Requires:

  • 1+ years of administrative assistant or customer service experience, preferably at a performing arts or comparable institution
  • Proficient use of Microsoft Office Suite
  • Flexible availability to accommodate evening and weekend performances as scheduled

To be successful in this role, you will be expected to demonstrate:

  • A creative, collaborative, and strategic approach to work
  • A keen editing eye for details and nuance
  • Ability to problem solve and proactively address member needs
  • Ability to maintain multiple ongoing projects in a fast-paced environment with a precise attention to detail
  • Experience with Tessitura or a similar CRM platform is a plus, but not required

As a valued member of the City Center administrative team, you will receive:

  • Non-exempt salary of $45,000
  • Overtime eligibility for weekly hours above 40+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Individual Giving Assistant in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Production & Rentals Assistant

Job Classification: Exempt and Full-Time

Manages: Production & Rentals Assistant, FOH Team Members

Reports To: Assistant Director, Rentals & Venue Operations

Scheduling: Varies based on production and performance schedules 

Job Overview: The Production & Rentals Coordinator will provide administrative support for the Production & Venue Operations Department. This position will oversee and facilitate all studio rentals and events. The Production & Rentals Coordinator is expected to demonstrate a passion for production work and theater operations while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

Administrative Functions

  • Maintain and route all email, phone and mail inquires for rentals
  • Accurately enter data into the venue management system for all events, rentals, and productions in the theaters and studios.
  • Maintain Production & Venue Operations department files and documentation of all productions for archival records
  • Contract and invoice studio rental clients
  • Prepare studio rental estimates 
  • Coordinate piano maintenance and tunings
  • Attend production meetings and take notes

Production and Operations Support

  • Facilitate internal studio usage for dance and musical theater departments and financial auditing purposes
  • Maintain and post a daily log of all studio usage
  • Identify needs and participate in the hiring of freelance personnel for rentals and special events
  • Assist in show coverage for mainstage and studio programming on nights and weekends

Purchasing, Inventory, and Financial Reconciliation

  • In coordination with the Technical Director, order all materials, supplies, and rental equipment needed for the mainstage rentals and studios at New York City Center
  • Assist the Director and Assistant Directors in the management of department budgets and monthly reconciliation
  • Track Production Department expenditures and purchases 
  • Create and maintain inventory lists of all scenery, costumes, props and equipment
  • Maintain office supply inventory and order supplies for the administrative office

This Role Requires:

  • 1+ years of experience in production management or stage management 
  • 1+ years of experience in an administrative role with a focus on customer service
  • Proficient use of Microsoft Office 365 and the ability to learn various other software programs
  • F03 Fireguard Certification for Indoor Place of Public Assembly from the FDNY within 3 months of employment 
  • Excellent organizational and communication skills
  • Scheduling flexibility to work nights, weekends, and holidays during performances

To be successful in this role, you will be expected to demonstrate:

  • Proficiency with various software programs including: MS Office Suite, Production and Venue Management Software, Payroll Software and ability to read basic ground plans.
  • Ability to coordinate schedules, manage department expenses, and operate well both independently and as part of a team 
  • Ability to provide strong customer service through the rental inquiry process
  • Ability to approach work with a spirit of collaboration and cooperation
  • Project management skills and the ability to oversee multiple projects and priorities simultaneously
  • Ability to lift 35 lbs. and be on your feet part of the workday

As a valued member of the City Center administrative team, you will receive:  

  • Exempt Salary of $45,000
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Production & Rentals Assistant in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

Programming and Administration Assistant

Job Title: Programming and Administration Assistant

Job Classification: Non-Exempt & Full-time

Reports To: Vice President of Programming

Scheduling: Mon-Fri, 10-6pm w/ occasional evening and weekends required for performances and events. This position primarily works from the administrative office.

Job Overview: The Programming and Administration Assistant will provide administrative support for the Dance and Musical Theater programming, general management, and producing needs of the organization as well as administrative support to the VP of Programming and the VP & COO with all calendar, scheduling, travel and administrative tasks.
This Assistant must display excellent standards of discretion and confidentiality while supporting the mission of City Center and our commitment to being an anti-racist organization.

Job Responsibilities

  • Research, review, and collect, and organize information on dance companies, artists, and repertoire to support planning and prospects for dance and musical theater season programming.
  • Assist with administrative tasks that prepare and support the scope of work done by the VP of Programming and the VP & COO.
  • Execute strategic calendar management, answer designated phone lines, and process administrative invoices, expense reports, and expense records for the VPs.
  • Maintain musical theater script and show info database.
  • Support the organization and collection of bios, headshots, and press release details for productions.
  • Support the planning of pre-show meet and greet events prior to each production.
  • Proactively anticipate thoughtful correspondence and gifts for each production.
  • Coordinate programming information sharing with internal departments.
  • Maintain petty cash.
  • Support on all tasks related to house seats, travel booking, visas, and production coverage.
  • Provide meeting preparation, admin support, coverage, and additional tasks for the Executive Office.

This Role Requires:

  • 2+ years of previous experience in an administrative role, executive admin, or theatrical/dance company management
  • Knowledge of the professional dance community, through performing or administration
  • Proficient use of Microsoft Office Suite
  • Ability to learn programs and follow established processes with minimal supervision
  • Intuitive understanding of applying discretion and confidentiality while assisting two Vice Presidents
  • Availability to provide occasional coverage at night and on the weekend for performances and events

To be successful in this role, you will be expected to demonstrate:

  • Interest in dance, musical theater, and performing arts administration
  • Excellent communication skills and the ability to communicate effectively with a variety of stakeholders that interact with the VPs
  • Ability to keep track of multiple projects with a keen sense of accuracy and efficiency
  • Ability to work independently, move projects forward, and meet deadlines

As a valued member of the City Center administrative team, you will receive:

  • Non-exempt salary of $45,000
  • Overtime eligibility for weekly hours above 40+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Programming Assistant in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Social Media Associate

Job Classification: Non-Exempt & Full-time

Reports To: Communications and Editorial Content Director

Scheduling: Mon-Fri, 10-6pm w/ some evening and weekends required for performances. This position primarily works from the administrative office.

Job Overview: The Social Media Associate is an integral part of City Center’s Marketing Department who creates social media content that stops the scroll, pushes people to engage—all the while keeping an analytical eye on multiple campaigns across multiple platforms. This Associate has an eye for what makes an engaging video and a powerful visual, crafts copy that sings, and understands how data can inform a smart editorial calendar, as well as steer the media strategy for both organic and paid campaigns. The Social Media Associate is expected to support City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

  • Along with the Digital Marketing Manager, strategize and execute a content calendar that leverages the wide artistic community, best-in-class practices, and adopts a creative, testing approach to identify and evolve social media practices across our social platforms including Facebook, Twitter, Instagram, YouTube, and TikTok.
  • Curate and create compelling content (interviews, blog posts, video, takeovers, press, etc) related to our dance, musical theater, and education programs.
  • Keen editorial eye—knowing how to proof each post (from the copy to the design) to make sure there are no misspellings, missing tags or photo credits, etc.
  • Edit and resize video content for each social media platform.
  • Track and quantify success and lessons learned on follower growth and content engagement across all platforms and adjust day-to-day practices to incorporate learnings.
  • Stay current with technologies and trends in social media.
  • Provide best-in-class community management including checking messages, timely and accurate responses, tracking artists posts, and working overall to connect and grow our audience.
  • Identify creative ideas and strategies for online social engagement and content as appropriate to the respective social media channel (i.e., use of artists community, archival information, staff resources). 
  • Devise strategies to grow social media followers (especially Instagram) as well as grow engagement with existing followers.
  • Create, design, and implement compelling institutional social media content that extends beyond the shows and weaves together the many facets of New York City Center that advances the brand.

This Role Requires:

  • Three years or more experience supporting a brand’s social media feeds
  • High proficiency in content creation for Twitter, Facebook, Instagram, and TikTok platforms
  • Keen artistic eye and skills for video editing, photography, and graphic design
  • Scheduling flexibility to work some nights and weekends during performances/events

To be successful in this role, you will be expected to demonstrate:

  • Experience with HTML and InDesign
  • Video capture and editing skills (i.e., Final Cut Pro or Adobe Premier)
  • An intellectual curiosity to identify, articulate, and connect content online
  • Ability to track and synthesize key social metrics
  • Ability to create and revise designs in a fast-paced environment
  • Ability to work independently, move projects forward, and meet deadlines
  • Ability to work collaboratively, actively participate in group ideation sessions, and contribute to overall department goals

As a valued member of the City Center administrative team, you will receive:  

  • Non-exempt salary of $45,000+
  • Overtime eligibility for weekly hours above 40+
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Social Media Associate in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   
  • Please include relevant work samples and/or access to your professional portfolio that demonstrates your ability to perform the required responsibilities.

Vice President of Education and Community Engagement

Job Classification: Exempt & Full-Time (This position will work remotely until our administrative office reopens, at which time in-person work will resume.)
Reports To: President and CEO

Job Overview

The Vice President of Education and Community Engagement will provide vision, strategy, and leadership for education and community engagement programs in alignment with City Center's overall mission. The VP will lead the organization's education and community engagement initiatives to attract and inspire the broadest population of stakeholders, including students, teachers, parents, members of New York's communities, staff, board members, and funders. As a member of the senior leadership team, this role is expected to represent City Center’s voice in all communications and professional interactions in these areas while demonstrating a commitment to City Center’s anti-racism and DEI initiatives.

Job Responsibilities

  • Implement a vibrant vision for the education and community engagement program and enthusiastically partner with Artistic leadership to uphold a unified City Center brand.
  • Create an environment where: new initiatives are developed to support artists, students, parents, teachers, and community members; the creative process is explored with audiences of all ages; and programs are designed to be equitable.
  • Engage in strategic alliances with the New York City Department of Education, schools, and other institutional partners to strengthen City Center’s role as a leader in the field of education.
  • On an ongoing basis, evaluate and assess education and community engagement programs to ensure that City Center is regarded as a trailblazing leader in the field.
  • As an inspirational and creative leader, strategically manage and support the staff of the education team to maximize performance and outcomes.
  • Devise and implement strategies to strengthen relationships with key stakeholders in education and community engagement, including Board members, staff, audiences, program participants, and institutional partners.
  • Engage a broad network of peers, conduct relevant research on developments in the field, and pursue appropriate professional development opportunities to support City Center's role as an institutional leader.
  • Remain engaged in current practices in arts education, community engagement, and the performing arts with regular attendance at conferences and performances.
  • Collaborate with the development team to assist them with grant proposals, reports, grant compliance, and meetings with donors as well as developing funding ideas and opportunities to expand contributed revenue for education and community engagement programs.
  • As a member of the senior leadership team, actively contribute toward a collegial work environment, encourage inclusive collaboration in collective pursuit of City Center's mission and commitment to anti-racism.

This Role Requires:

  • 8+ years of experience designing and leading education and community engagement programs or other relevant experience
  • Experience guiding programmatic expansion
  • Wide and in-depth knowledge of the fields of arts education and community engagement preferably in the areas of dance and musical theater
  • Some night and weekend work hours as needed for programming initiatives
  • Ability to travel locally to schools and venues within the five boroughs of NYC

To be successful in this role, you will be expected to demonstrate:

  • Knowledge of cultural, educational, and community organizations
  • Knowledge of current trends and best practices in the areas of education and the arts
  • Knowledge of state and city learning standards
  • Knowledge of NYC public and private school systems
  • Excellent writing, editing, communication, and public speaking skills
  • Ability to Iead, inspire, mentor, and collaborate with various stakeholders
  • Ability to identify new ideas and take them from start to finish 
  • Ability to develop and manage budgets
  • Ability to handle numerous projects and meet all deadlines in a fast-paced environment 

As a valued member of the City Center administrative team, you will receive:  

  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include VP of Education and Community Engagement in the subject line.  
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.   

Creative and Administrative Apprenticeships

New York City Center is committed to training the next generation of creative, passionate arts professionals by building pathways to careers in the arts for candidates underrepresented in the fields of arts administration and production. All apprentices are compensated $15 per hour.

To learn more about the apprenticeship program and find out which apprenticeships we’re currently hiring for, please visit our Apprenticeships Page.

Send your questions to Education@NYCityCenter.org

City Center is an equal employment opportunity employer and is committed to providing a work environment that is free of discrimination and harassment (including sexual harassment) based upon any protected characteristic. City Center does not discriminate for reasons of race, color, creed, religion, age, marital status, membership in a domestic partnership, veterans or uniform service member status, gender, pregnancy, sexual orientation, gender identity or expression, ethnic or national origin, mental or physical disability, genetic information, medical condition, history of domestic violence or assault, caregiver status, or any other protected characteristic under applicable federal, state and local laws. City Center ensures equal and fair treatment of any employee or applicant with known mental or physical disabilities.